Address: Plot 21, Corner Of Queen's Road And Khama Crescent, The Mall, Gaborone, Botswana
Telephone: +267 395 3322
Fax: +267 395 3539
The Botswana Ombudsman was established by a 1995 Act of Parliament and started operating on 1 December 1997. The Ombudsman is an official who is appointed by the President in consultation with the Leader of the Opposition in Parliament. His duty is to investigate administrative actions or decisions taken by public institutions or the officials of such institutions. He investigates upon receipt of complaints from members of the public or, in some cases, of his own motion and, in either case, may make recommendations for remedial action if he considers it necessary to do so.